In 2022, Josiah joined VPO with over 14 years of experience in Customer Success and Customer Support, having served clients and users in the Construction SaaS and Robotics industries. As VPO Customer Success Manager, Josiah develops and nurtures relationships with our customers to ensure their satisfaction and earn their loyalty.
He performs the role of customer partner and VPO-team liaison, helping each unique customer determine and achieve their own strategic goals for their business and their project portfolio.